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Make it Genuine Brooks

They say that imitation is the sincerest form of flattery, but in our industry, imitations can get someone hurt, even killed. That's why you should insist on Genuine Brooks parts and services, where everything we offer must pass our tough standards before it passes yours. And with over 67 years in the industry, we know how to test things. We also know quality when we see it. So when you purchase a part or service from us, you're getting something you can count on, something that outperforms the competition and something only we can offer - a piece of mind - that's backed by Genuine Brooks, the most seasoned, financially solid company in the business.

Parts are Parts… Don't Bet Your Business on it

There are a lot of knock-off parts out there pretending to be the top-quality products that you'll find only at Brooks. And plenty of them are tempting because of their cheap price. Unfortunately, prices are not the only thing that's cheap. Most of these items are made without the benefit of quality control or the technical oversight necessary to insure their integrity. They are in fact "cheaply" made. And to make matters worse, these substandard products are sold by "start-up" or fly-by-night companies interested only in making a fast buck. They have very little or no experience in the industry and many are under insured against product malfunction, meaning you will bear the burden of liability should anything go wrong. In essence, you'll be betting your business by using these cheaply made imitations. So, why risk it? Insist on Genuine Brooks.

All Customer Service is Created Equal… Not by a Long Shot

Genuine Brooks also means extraordinary service. With over 67 years in the business, we've learned a thing or two about our customers and the industry we serve. As a matter of fact, we like to consider ourselves one of the foremost authorities in the industry and we back it up with knowledgeable professionals ready to help you any way they can. From taking your orders and offering technical advice to keeping abreast of codes and new technology, we're working harder than anyone to help grow your business. We also invest tons of time and money in evaluating new products and testing old ones. And we're one of the few companies that maintain fulltime Engineering and Tech Support departments, staffed with industry experts, so we can handle your problems in-house. Add to all of this coast-to-coast distribution centers and next-day delivery, and you can see why nothing makes more sense than Genuine Brooks.

Genuine Brooks Means Real Quality Control

Putting our focus on Genuine Quality Control is the way we do business. We have our own engineering department, so we can test every product we sell… so you don't have to. That's how we make sure you get only the highest quality products available, day in and day out. It's the professional difference that makes Genuine Brooks the right choice for fire equipment distributors.

With Genuine Brooks, You Get...
  • Quality Parts and Products that Work
  • More Value for Your Money
  • Over 6,200 Products
  • 16 Distribution Centers with Floor-to-Ceiling Inventory
  • 24/7 Order Processing
  • Access to Industry News and Information
  • Access to Our Comprehensive, User-Friendly Web Site
  • Professional Training in Peripheral Businesses
  • Marketing Assistance for Your Business
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Copyright © 1999-2010     All Rights Reserved     P.O.Box 481888     Charlotte, North Carolina 28269     800-826-3473 / FAX: 800-433-9265