• Volume 21, Issue 1 | 1st Quarter

    Employee Spotlight

    Meet Shannon Hogan

    Senior Account Manager

    Starting with Brooks in 2010, Shannon came aboard with lots of National Accounts Experience. Having worked for Iron Mountain as an Account Manager, she managed many of the company’s medium-to-large customers in all sectors of business—healthcare, law firms, banks, and retail to name a few.

    Beginning her career at Brooks as a National Account Manager, Shannon was promoted to Strategic Accounts Supervisor in 2018. And because of rapid growth, she transitioned to her present role as Senior Account Manager.

    Self-described as someone who loves to “gab”, selling is a natural fit for her. A textbook extrovert, Shannon enjoys cultivating relationships, especially with her customers. She likes to think of them as partnerships with a certain amount of give and take. She does everything she can for her customers, including listening. “My customers have taught me more than they’ll ever know. And for that, I’m truly grateful”, says Shannon.

    When asked what she would like to do if not working at Brooks, we got a surprising answer. According to her, she’s always wanted to be a homicide detective! “I’ve always been intrigued with solving things, building a case.” However, she quickly realized she didn’t much care for the sight of blood (nope, that definitely nixes police work). So, she suffices with “The Next 48” on TV.

    Her motto is “say what you mean so that you mean what you say,” and her favorite place in the world is “anywhere that it’s warm with a beach.” That might be somewhere in Mexico because her favorite food is Mexican—Burrito Mexicano to be exact.

    When Shannon’s not working, she’s being “mom” to two high school teenagers. “I stay busy in the Fall with my daughter cheering (Friday night football games and cheer competitions) and in the Spring with my son playing baseball (high school and travel ball). By the way, her son happens to be the first boy on her mother’s side of the family in 83 years!

    Disclaimer: The opinions expressed in these articles are the author’s only and provide limited information. Although the information is believed to be reliable, Brooks Equipment Company, LLC expressly disclaims any liability for errors or omissions. The user of this article(s) or the product(s) is responsible for verifying the information’s accuracy from all available sources, including the product manufacturer. The authority having jurisdiction should be contacted for code interpretations.