• Terms & Conditions

    Please review the Brooks Equipment Website Terms & Conditions.  All access to and use of this Web site is governed by these terms.  Entering into this Web site indicates that you have reviewed the Web site Terms & Conditions and have agreed to be bound by these terms.

    Cross Reference Information

    Product cross-reference comparisons do not imply that all products compared are available, or in the case of functional equivalency, that performance and other characteristics are perfectly comparable. For critical applications, review specifications prior to purchase.


    This Website contains many BrooksEquipment.com and third-party trademarks and service marks. All marks are the property of their respective companies. All rights in the intellectual property contained in this Web site including copyright, trademarks, trade secret and patent rights are reserved. Access to this Web site does not constitute a right to copy or use any of the intellectual property of BrooksEquipment.com or its suppliers. Statutory notice contained herein represents trademark status in the United States.

    Hypertext Links

    This Site may be linked to other sites which are not maintained by BrooksEquipment.com. BrooksEquipment.com is not responsible for the content of those sites. The inclusion of any link to such sites does not imply endorsement, sponsorship, or recommendation by BrooksEquipment.com of the sites. BrooksEquipment.com disclaims any liability for links: (i) from another Web site to BrooksEquipment.com; and (ii) to another Web site from BrooksEquipment.com. In order to link to BrooksEquipment.com all users must comply with Brooks Equipment Linking Terms.


    All materials contained on this Site are subject to the ownership rights of BrooksEquipment.com and its Supplier Partners. BrooksEquipment.com hereby authorizes you to make a single copy of the content herein for your use in learning about, evaluating, or acquiring BrooksEquipment.com services or products. You agree that any copy made must include BrooksEquipment.com copyright notice. No other permission is granted to you to print, copy, reproduce, distribute, transmit, upload, download, store, display in public, alter, or modify the content contained on this Site.


    All remarks, suggestions, ideas, graphics or other information communicated to BrooksEquipment.com through this Site will forever be the property of BrooksEquipment.com. Unless otherwise specified in writing, all material submitted to BrooksEquipment.com will be presumed to be public and BrooksEquipment.com will not be required to treat the information as confidential. BrooksEquipment.com shall have exclusive ownership of all present and future existing rights in the information, without compensation to the person sending the information.

    Standard Terms & Conditions of Sale

    The Standard Terms & Conditions of Sale contain BrooksEquipment.com's conditions of sale. Placement of an order shall be deemed acceptance of the Terms of Purchase.

    Export Compliance

    Buyer agrees that it shall comply with all export compliance laws and regulations with respect to products it purchases from, or information it obtains from, Brooks Equipment Co. This includes but is not limited to, compliance with the International Traffic in Arms Regulations (ITAR), the Export Administration Regulations (EAR), the sanctions and embargoes maintained by the Office of Foreign Asset Controls (OFAC), and any other applicable laws and regulations related to the export or deemed export of goods or information.

    Foreign Corrupt Practices Act

    Purchaser acknowledges that it is not the agent of BrooksEquipment.com and represents and warrants that it has not and convenants that it will not pay anything of value to any government employee in connection with the resale of the products.

    Governing Law; Limitations

    These Terms and Conditions shall be construed, interpreted and performed exclusively according to the, excluding conflict of law rules, of the State of North Carolina, United States of America. Any legal action with respect to any transaction must be commenced within one year after the cause of action has arisen. The provisions of the Uniform Commercial Code as adopted by the State of North Carolina, and not the United Nations Convention on Contracts for the International Sale of Goods, shall apply.

    Dispute Resolution

    Actions by BrooksEquipment.com for nonpayment by the Purchaser of the purchase price of products sold by BrooksEquipment.com, or for redress of other breaches by the Purchaser of the Terms and Conditions of Sale, may be brought by BrooksEquipment.com, at its option, before any judicial court of competent jurisdiction. At BrooksEquipment.com option, disputes between the Purchaser and BrooksEquipment.com, including all claims for non-performance by BrooksEquipment.com, shall be finally settled by arbitration in Charlotte, North Carolina, USA, under the Rules of the American Arbitration Association, which Rules with respect to matters not regulated by them shall incorporate the UNCITRAL arbitration rules by one or more arbitrators appointed in accordance with said Rules applying these Terms and Conditions and consistent provisions of the internal laws (except conflict of law rules) of the State of North Carolina, USA.

    Our Commitment to Privacy

    Welcome to BrooksEquipment.com (the “Site”).  Brooks Equipment Company, LLC (“Brooks”) operates this website.  At Brooks, we are committed to respecting your privacy and to protecting any information you provide us.  Accordingly, our Privacy Policy is designed to assist you in understanding how we collect and use the personal information you provide us and to assist you in making informed decisions when using the Site.  Please be sure to read this entire Privacy Policy before using or submitting information to the Site.

    1. Collection of Information:

    In order to enhance consumers’ experiences when visiting the Site, we collect the following types of information as users browse the Site:

    Personal Information - We may ask you to submit personally identifiable information (“Personal Information”), such as your name, address, email address, or telephone number, or credit card number, to us via the Site.  Some of this Personal Information is required in order to allow you to use all of the features of the Site.  Other information is submitted by you voluntarily.

    Anonymous Information - As you navigate through the Site, we may collect anonymous information (“Anonymous Information”) about you using various technologies such as cookies, Internet tags, and navigational data collection. Your browser automatically transmits some of this anonymous information to us, such as the URL of the website you just visited, the browser version your computer is operating, the date and time you visited, the pages you visited on the Site, and your IP address, and we may store that information.  “Cookies” are tiny alphanumeric identifiers that are stored on your computer and allow us to adjust the Website to meet your personal browsing preferences.  If your browser is set to refuse cookies, you may not have access to all areas or features of the Site.

    2. Use of Your Information:

    Anonymous Information - We may aggregate, evaluate, and use Anonymous Information to improve the Site and our business, and we may provide it to third parties.  We may use cookies, IP addresses, or other Anonymous Information to analyze trends, administer the Site, track customer site navigation, and gather broad demographic information.

    Personal Information - Gathering Personal Information about our customers allows us to serve you better.  We will not use your Personal Information in a way that is prohibited by applicable law.

    Here are some ways in which we might use your Personal Information:

    • Our Business Purposes - We may use your Personal Information for our everyday business purposes, such as to provide services to you, to market our products and services to you, and to maintain your account with us.  We may also share your Personal Information with third parties with whom we have joint marketing arrangements to market other products and services to you.  Additionally, we may share your Personal Information with companies related to us by common ownership or control, and they may use your Personal Information for their everyday business purposes.
    • Service Providers - From time to time, we may employ companies and individuals to perform certain services on our behalf (such as conducting audits, performing legal services, processing credit card payments, or providing customer service).  These third-party service providers may have access to Personal Information, but only to the extent required to perform their assigned roles, and they may not use your Personal Information for any other reason.
    • Business Transfers - As our business continues to evolve, we may wish to sell or buy subsidiaries or business units.  In such transactions, customer information (including Personal Information) generally is one of the transferred business assets but remains subject to the terms of any pre-existing Privacy Policy.
    • Compliance with Law - We may release Personal Information about you if we believe such a release is necessary to comply with the law or in response to a subpoena or other legal process.

    3. Protection of Your Information:

    To prevent unauthorized access to, maintain data accuracy, and ensure the correct use of information, we have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and secure the information we collect online. However, no security system is perfect, and we cannot guarantee that information you provide to us over the Internet will remain private.  We also cannot guarantee that information you transmit to us over the Internet will not be intercepted. 

    4. Opting Out of Promotional E-mails:

    If you decide for any reason that you no longer wish to receive e-mailed information from us, you can unsubscribe from the Site’s e-mail distribution list by clicking the “unsubscribe” link located at the bottom of each promotional e-mail. Your e-mail address will be removed from this Site’s email marketing list within 7 business days.  You can also opt out of receiving promotional materials from us by notifying us by mail or e-mail at the addresses and number listed below:

    Brooks Equipment Company, LLC
    10926 David Taylor Drive, Ste. 100
    Charlotte, NC 28262
    Attn: Legal Department

    5. Changes to this Privacy Policy:

    The Internet is constantly changing, as is the nature of our Internet business operations, so we will likely need to change this Privacy Policy from time to time.  You should check this Privacy Policy frequently to review the latest version of the Privacy Policy.  Our posting an amended version of the Privacy Policy on the Site will serve as notice to you of that amendment.

    6. How to Contact Us:

    If you have any questions, requests, or concerns related to this Privacy Policy, please email us at sales@brooksequipment.com.


    Last updated: October 23, 2018