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    Volume 22, Issue 3 | 3rd Quarter




    Brian Richotte

    Employee Spotlight

    Meet Brian Richotte

    Knox Trusted Partner Coordinator

    In September 2022, Brian joined Brooks as our KTP (Knox Trusted Partner) Coordinator. It was the second time he had worked for Brooks, having joined us in 2006. Then in 2013, he left the company when he moved to Colorado. But he’s back home now, both in Charlotte and with Brooks.

    Before joining Brooks, Brian was a Customer Experience Manager for the IT help desk of a Managed Services Provider. He was also a supervisor for the Transportation Department in a Colorado school district.

    Today, Brian is the KTP Coordinator of Brooks’ Knox Trusted Partner Program. He works with Knox’s Trusted Partners to help them with all their Knox product needs, ensuring they get exactly what they need, when and where they need it.

    Brian likes working with and getting to know his customers too. “It’s a great feeling when you make things happen for the customer, and you’ve helped make their day,” he says. “We have great customers and a great team at Brooks to work with,” he says.

    If not working at Brooks, Brian says he would probably be doing some tech-related sales or management or possibly working on writing a book. “I’ve always had a passion for technology, but my dream would be to write novels,” he claims. And his motto: Time is your currency—don’t waste it, spend it wisely.

    Brian’s favorite place anywhere in the world is anywhere there’s a warm beach. And his favorite food is tacos. So maybe a beach somewhere in Mexico would probably work just fine for him.

    When not at work, Brian enjoys spending time with his wife, Jenny, and his two children, Ally and Conner. Besides going to the beach, he likes watching football or reading a good book. Something most people don’t know about Brian is that he married his wife by eloping to Las Vegas. We should have asked him if Elvis performed the ceremony.

    Disclaimer: The opinions expressed in these articles are the author’s only and provide limited information. Although the information is believed to be reliable, Brooks Equipment Company, LLC expressly disclaims any liability for errors or omissions. The user of this article(s) or the product(s) is responsible for verifying the information’s accuracy from all available sources, including the product manufacturer. The authority having jurisdiction should be contacted for code interpretations.